Shipping & Returns

We offer FREE Standard Shipping for all orders shipped within the United States only. We do not ship internationally at this time.

Shipping Time

​All orders are processed within 1-3 business days. Orders placed on weekends will be accepted for processing the next business day.

A tracking number will be sent to you via email once the order is shipped. Please allow a few days for the tracking number to show movement in the shipping carrier’s system. If the information has not appeared on the courier's website, please try again at a later time.

Returns and Exchanges

If any item received from Kaylen Home does not meet your expectations, simply send one email to our customer support team for assistance with an exchange or refund.

If the product is determined to be defective due to improper materials or workmanship, Kaylen Home will replace the product or refund your purchase.

Must be return within 30 days of shipment, please note product needs to be untouched in the original packaging.